Are you interested to know what a typical day in the life of a Restore business owner would look like?

Alan Sutton of ServiceMaster Restore Rotherham & Barnsley (amongst other licences Yorkshire) shares with us a day in his shoes to help prospective business owners ensure that this is the right opportunity for them – although it’s worth remembering that no two days are the same.

7.45am I’m usually out of the house driving towards South Yorkshire where I have my office. I make calls on the way and each day is different. You can be dealing with a fire one minute, a flood the next, or a void clean for a housing association after that.

This morning I was on phone to a gentleman who found his electrics had gone due to a build-up of raw sewage under his floor. It’s up to me and my team to clear out the sewage and clean up the aftermath.

9.00am This morning I went straight to site. This job involved meeting a plumber and builder to do some trace work and find out where the leak was coming from. The work involved hacking into the damp plaster to do readings and identify the cause, which was multiple leaks in the flat above. I will quote for the job and then later, hear back from the client to know whether this has been approved.

11.30am I arrive at my office and start going through the calls I have received that morning with my office manager. We will go through any emergency calls, some that will need answering straight away and others which can wait.

12.15pm At this time I then receive a call from the client I met earlier from the sewage job who confirms the quotation has been approved. Due to the health and safety implications to this job, all work must be carried out tomorrow. At this point, it is ServiceMaster Clean’s responsibility to organise the operations and logistics required for the job. This ranges from the masks the workers have to wear to making sure the right equipment is available to carry out the job correctly.

2.30pm Time for a late lunch and more paperwork. Like many of the other franchisees, I too have my own key performance indicators to meet and it is my responsibility to keep track of all jobs we do as a company. This includes uploading photos, listing detailed costings and giving reason to how all work is carried out.

6.00pm I hope to be on my way home by this time, unless a major incident is called in and then I’m out on the road again.

Do you think you could work a day in Alan’s shoes?

If so, then the Restore opportunity could be well suited to you!

Contact our friendly franchise recruitment team on 0116 275 9005 to arrange a chat with our franchise owner Alan, or another member of our network – for anything else, we’d love to help!

It is essential that you find out further information before choosing a franchise opportunity, but where do you look?

There are many places to look when doing your research. It’s important to leave no stone unturned when researching a franchise opportunity as you need to be 100% certain it is the right one.

Here are five places you should look to get you started:

  1. Google search– First and foremost do a search on Google to see what comes up surrounding the franchise opportunity, try to look through all the pages listed (at least on page 1)
  2. Social Media– Facebook, Twitter, Instagram, TikTok, LinkedIn, the list is endless. Have a thorough look through the pages
  3. News Outlets– Has your franchise opportunity been featured in the news or been picked up by any PR? Is it positive?
  4. YouTube– Search through the videos to check for any relevant information surrounding your franchise opportunity
  5. Companies House– Where relevant, it’s good to know what financial position the franchise opportunity is in before you potentially invest

Pay specific attention to reviews, content, pictures/videos, financials and dates.

It’s important to do your research before making any decisions and if anything concerns you, raise it up with the franchise opportunity in question.

It’s also worth noting that just as you do your research, so will a franchise opportunity surrounding information about you!

If you’d like to chat through our opportunity, please contact our franchise recruitment team today on 0116 275 9005. 

It’s a common misconception that when you buy a business, that you are buying yourself a job.

You are actually investing in an asset for the future. Either way, you will build it up to either sell it or pass it down in the future. We support you in your growth plans through our experience in franchising, business and the restoration sector.

A Restore franchise is a fully scalable opportunity.

Early Stages

Firstly, you’ll begin the business on your own, taking on a role where you sell to and service your customers yourself. This is only in the very early stages where you have enough capacity to do both. As you grow your business you will need extra help.

Later Stages 

You’ll need extra help firstly in recruiting technicians to help you to carry out your restoration services, particularly as your portfolio of work grows from recommendations and referrals.

As you reach capacity again, it would be beneficial to look at help in other areas of the business, potentially sales, admin or a senior technician to help the business to run more smoothly ahead of bringing larger contracts on board.

Final Stages

The end goal is to make the business able to operate without you. In that it is a managed business, ideally with a manager in place. This makes the business attractive to a prospective buyer and helps them to visualise taking it over with ease.

We have businesses in all stages of this process and there are no time limits for any of the stages. If you’d like to talk through the opportunity of a scalable Restore business, contact our franchise recruitment team on 0116 275 9005 or at



As part of your due diligence, you’ll need to research the opportunity thoroughly to ensure that it’s right for you. We get asked many questions as part of the due diligence process, here are the most popular ones:

Q. Do you provide the clients? 

A. No, we help you to source your own clients with our support in sales and marketing.


Q. How responsive do I need to be? 

A. Very! Urgent within 2-4 hours. This could be in the middle of the night and may require you to travel, so it’s important that you’re able to respond to customers in their hour of need.


Q. What kind of training is involved? 

A. Full training is included as part of the franchise fee and because of how diverse the restoration sector, it is ongoing so that you continue to learn on the job.


Q. How big is the territory? 

A. The territory isn’t based on a geographic radius, it’s based on the demographics within it. We ensure that you have a minimum of 10,000 SME to target.


Q. Is it worth it? 

A. Absolutely. If you are looking for a challenge where you are rewarded fairly for your work, then the restoration sector is what you are looking for.


These are our most commonly asked questions, but if you have any more, why not contact our friendly franchise recruitment team to ask your own? You can reach us on 0116 275 9005.

It is no secret that our ServiceMaster Restore franchise opportunity isn’t for the faint hearted.

Franchise owners will take care of the clean up of unexpected disasters including fire, flood and trauma. It’s by no means glamorous, but it is highly rewarding, not only financially, but personally too.

It can be said that challenging work is much more preferable as it’s unlikely you will experience boredom and a feeling of ‘Groundhog Day’. Meaningful and challenging work is considered to be much more rewarding because you can see the positive impact of your work.

But you won’t be on this challenging journey alone

We have an established network of likeminded restoration business owners, all who have ‘been there and done that’ should you need to call on them for help or advice. Not only this, you are part of a global brand and are supported nationally by a team of franchise professionals, all dedicated to helping you to flourish and grow.

You’ll be well equipped for all kinds of disaster 

Should you choose to join our franchise, you’ll take a seat on our comprehensive training academy where you’ll not only learn the basics to operating a business, but the expertise you will need to provide restoration services to your clients.

Your business starter pack also includes products, equipment and a marketing launch.

If you’d like to explore an opportunity where no two days are the same and you are both financially and personally rewarded for your work, contact our franchise recruitment team today on 0116 275 9005 to discuss our available territories and next academy dates