And you can too! 

Did you know that May 2021 is set to be both the coldest and wettest May on record? This figures, as our Restore businesses have been busy helping to dry up and clean up after many a flood in the recent weeks.

Working direct with the customer or client or with an insurer or loss adjuster, we have helped many homes and businesses back to their former, drier and cleaner state following our expert services from our franchised businesses across the UK.  In times of disaster, customers and businesses need to know who to call and our brand certainly helps to remind customers that we’ve been responding to flood disasters in the UK for over 60 years!

When the weather is drier, we still respond to many urgent disasters requiring our expert help. Some jobs can go on for days and months on end requiring many pairs of hands, for many hours.

It’s important to remember that our  franchise owners didn’t learn their professional restoration expertise from education, but from our training programme and real life experiences. That’s why our expertise are highly sought after and valued, as without us there would be many ‘total loss’ claims, resulting in higher costs and more disruption.

As such, our services dictate a higher ticket price from the customer to avoid the unthinkable.

If you have a gritty determination to get the job done and are looking to provide ‘hero’ services in exchange for a high ticket price, get in touch today to discuss our available ServiceMaster Restore franchise opportunities within your area.

0116 275 9005  


Kevin Riley is the proud owner of ServiceMaster Restore Southampton & Portsmouth. The franchise was set up almost 30 years ago, with Kevin and his wife owning it since 2006. The last 15 years have certainly learnt Kevin a lot about restoration services and he was happy to answer some quick-fire questions for us!

Q. What is the most challenging part of the business?

A. It has to be when there is a surge. This means that there is an influx of urgent jobs coming in and it’s important to get out and take care of them as soon as possible – after prioritisation of course.

Q. What are the most difficult jobs to deal with that come in? 

A. Generally fire jobs are the most difficult to clean up after because of the smoke and soot left behind after the fire. You could be cleaning it for days and weeks depending on the scale of it.

Q. What are the quickest jobs to deal with that come in? 

A. The quickest jobs are those where they are straight forward! This could be a needle pick up. Although this requires good planning and preparation to ensure it’s carried out safely and disposed of safely too.

Q. What are the longest jobs to deal with that come in? 

A. Both flood and fire jobs. These can go on for days, weeks, even months.

Q. What’s the most rewarding job to complete? 

A. Whilst it’s the hardest, fire jobs are generally the most rewarding because you can clearly see the impact made from your efforts by cleaning up the soot and smoke damage.

Q. What’s the quickest you can respond to an emergency? 

A. We have a client who is a short drive from us, as such, we can get there within the hour to start work straight away to minimise the damage.

Q. What attracted you to the business? 

A. The buzz and energy you get from providing reactive services!

Q. What attributes do you believe would a new Restoration business owner need to have?

A. A new owner would need to be a good planner, be willing and ready to go!

It’s worth noting that a Restore franchise is not for the faint hearted, but more for those with willing and a gritty determination to get things done. Whilst the work is challenging, it is rewarding and often demands a higher ticket price because of the nature of work.

If you’d like to discuss our available opportunities in the Restore network, contact our team today on 0116 275 9005 or at


A restoration franchise is a franchise in which you provide services following disaster or disrepair. The name is in the franchise! Restore.

You will restore premises back to their former state following an incident, whether flood, fire, malicious damage or something else. Some of our services include, but are not limited to:

  • Fire restoration
  • Smoke restoration
  • Flood/escape of water restoration
  • Stain removal
  • Malicious damage restoration
  • Contamination cleaning (sanitisation/disinfection)
  • Trauma restoration

All of the above services require professional help which is why a Restore business is so high in demand.

Working with both individuals and businesses, with small disasters and large scale, long term restorations, no two days will be the same. These highly valued services, demand a high ticket price for the customer, so there is opportunity to build a great business.

No experience is necessary in the sector or in running a business – full training, equipment and starter products are included as part of the franchise fee. Ongoing support is throughout!

For further information contact our franchise recruitment team to day on 0116 275 9005 to discuss available territories and future training dates


We are proud to announce that ServiceMaster Clean are shortlisted in the Franchise Direct Top 100 Franchises for 2021. 

This is no mean feat and being shortlisted to position no#9 is a real achievement from the hundred’s of franchise operations in the UK.

The awards take many things in to consideration including it’s size, growth, years established, overall revenue, as well as it’s policies regarding sustainability, the environment and accessibility for new franchise owners.

Our application included a wealth of information on the above, as well as our support system for franchise owners and our innovations we have introduced to keep up with the pace of the ever-changing market.

The Franchise Direct Top 100 serve as ‘models’ to the franchise sector, particularly those who are looking to enter it with a lower risk business model.

If you’d like more information on our ranking, or our brand, contact our franchise recruitment team today on 0116 275 9005 or at

Are you interested to know what a typical day in the life of a Restore business owner would look like?

Alan Sutton of ServiceMaster Restore Rotherham & Barnsley (amongst other licences Yorkshire) shares with us a day in his shoes to help prospective business owners ensure that this is the right opportunity for them – although it’s worth remembering that no two days are the same.

7.45am I’m usually out of the house driving towards South Yorkshire where I have my office. I make calls on the way and each day is different. You can be dealing with a fire one minute, a flood the next, or a void clean for a housing association after that.

This morning I was on phone to a gentleman who found his electrics had gone due to a build-up of raw sewage under his floor. It’s up to me and my team to clear out the sewage and clean up the aftermath.

9.00am This morning I went straight to site. This job involved meeting a plumber and builder to do some trace work and find out where the leak was coming from. The work involved hacking into the damp plaster to do readings and identify the cause, which was multiple leaks in the flat above. I will quote for the job and then later, hear back from the client to know whether this has been approved.

11.30am I arrive at my office and start going through the calls I have received that morning with my office manager. We will go through any emergency calls, some that will need answering straight away and others which can wait.

12.15pm At this time I then receive a call from the client I met earlier from the sewage job who confirms the quotation has been approved. Due to the health and safety implications to this job, all work must be carried out tomorrow. At this point, it is ServiceMaster Clean’s responsibility to organise the operations and logistics required for the job. This ranges from the masks the workers have to wear to making sure the right equipment is available to carry out the job correctly.

2.30pm Time for a late lunch and more paperwork. Like many of the other franchisees, I too have my own key performance indicators to meet and it is my responsibility to keep track of all jobs we do as a company. This includes uploading photos, listing detailed costings and giving reason to how all work is carried out.

6.00pm I hope to be on my way home by this time, unless a major incident is called in and then I’m out on the road again.

Do you think you could work a day in Alan’s shoes?

If so, then the Restore opportunity could be well suited to you!

Contact our friendly franchise recruitment team on 0116 275 9005 to arrange a chat with our franchise owner Alan, or another member of our network – for anything else, we’d love to help!

It’s a common misconception that when you buy a business, that you are buying yourself a job.

You are actually investing in an asset for the future. Either way, you will build it up to either sell it or pass it down in the future. We support you in your growth plans through our experience in franchising, business and the restoration sector.

A Restore franchise is a fully scalable opportunity.

Early Stages

Firstly, you’ll begin the business on your own, taking on a role where you sell to and service your customers yourself. This is only in the very early stages where you have enough capacity to do both. As you grow your business you will need extra help.

Later Stages 

You’ll need extra help firstly in recruiting technicians to help you to carry out your restoration services, particularly as your portfolio of work grows from recommendations and referrals.

As you reach capacity again, it would be beneficial to look at help in other areas of the business, potentially sales, admin or a senior technician to help the business to run more smoothly ahead of bringing larger contracts on board.

Final Stages

The end goal is to make the business able to operate without you. In that it is a managed business, ideally with a manager in place. This makes the business attractive to a prospective buyer and helps them to visualise taking it over with ease.

We have businesses in all stages of this process and there are no time limits for any of the stages. If you’d like to talk through the opportunity of a scalable Restore business, contact our franchise recruitment team on 0116 275 9005 or at



It is no secret that our ServiceMaster Restore franchise opportunity isn’t for the faint hearted.

Franchise owners will take care of the clean up of unexpected disasters including fire, flood and trauma. It’s by no means glamorous, but it is highly rewarding, not only financially, but personally too.

It can be said that challenging work is much more preferable as it’s unlikely you will experience boredom and a feeling of ‘Groundhog Day’. Meaningful and challenging work is considered to be much more rewarding because you can see the positive impact of your work.

But you won’t be on this challenging journey alone

We have an established network of likeminded restoration business owners, all who have ‘been there and done that’ should you need to call on them for help or advice. Not only this, you are part of a global brand and are supported nationally by a team of franchise professionals, all dedicated to helping you to flourish and grow.

You’ll be well equipped for all kinds of disaster 

Should you choose to join our franchise, you’ll take a seat on our comprehensive training academy where you’ll not only learn the basics to operating a business, but the expertise you will need to provide restoration services to your clients.

Your business starter pack also includes products, equipment and a marketing launch.

If you’d like to explore an opportunity where no two days are the same and you are both financially and personally rewarded for your work, contact our franchise recruitment team today on 0116 275 9005 to discuss our available territories and next academy dates



There are so many things to consider before starting a business. But first, you need to research a few different things to ensure that this is the right choice for you and it has an opportunity to succeed.


This is a big one. Most franchise agreements are for a duration of 5 years. This is a long commitment and you need to ensure that you can adapt your lifestyle to suit the needs of the business.


There are costs associated with starting a business and it’s important to consider how you will finance these. If you don’t have cash to invest, you may be eligible for finance from your bank, another high street bank or from the Government Start Up Loan Scheme.


Not all business opportunities require you to have premises. It may be possible to operate the business from home. However, if you do need premises you need to decide whether you will look at renting or purchasing.

Competitors, customers and demand 

You need to ensure that there is demand for the services that you are looking to provide and that there is room for you in the market place to differentiate yourself to stand out to your customers.


If you’re going to need to recruit staff, do you have access to that employee market? It’s important to be able to get the right employees to deliver your services and you need to ensure that you can pay them legally and the going rate for that role.

The above includes some of the operational matters that you’ll need to consider, but don’t forget you’ll also need to consider the use of technology and marketing to get the ‘ball rolling’.

If you’d like to talk through the above, along with the business model and our available territory – get in touch with our franchise recruitment team today on 0116 275 9005 or at 

Joining a franchise with Restore will give you the brand, tools and support to build a great business, but to have the total recipe for success you will need ambition, drive and passion.


We’ve built the brand up over many years across the globe, with strong ties to professionalism, honesty and integrity, customers invite us in to their homes and businesses in their hour of need. Up and down the country across all of our franchise outlets, customers expect the same great service from the brand they know and trust.


We train you in all of the necessary business disciplines, provide you with the products and equipment needed to get started and give you a fully coordinated marketing launch to draw attention to your new venture. All to ensure that you have the right tools and you know how to use them.


We fully support you to grow your new investment by providing help in HR, admin, accounts, marketing, operations and sales. This support is on hand when you need it from a team of franchise and sector professionals, but also from a network of other ServiceMaster Restore business owners who have been there and done that themselves.


You are who drives the train. The creator of your destiny and to do this, you will need ambition, drive and passion. We harness these qualities of yours and turn them in to success with the remaining ingredients of our recipe –  brand, tools and support.

If you would like to learn more about our recipe for success and how YOU are the special ingredient – contact our franchise recruitment team today on 0116 275 9005 

As much as we try to avoid them or prepare for them, disasters will unfortunately always happen. That means that there will always be a role for disaster management companies such as ServiceMaster Restore.

The businesses who will fair the best in the fight for businesses are the ones who are: 

  • Established and here to stay, able to complete a job
  • Trustworthy when working in homes and businesses
  • Respond quickly to urgent situations
  • Do a great job with great equipment, products and expertise
  • Provide excellent customer service – Empathy being important

Price isn’t the biggest consideration for this type of work, so the ticket price is often a reflection of what’s involved because the customers are prepared to pay for the job to be done professionally and quickly, with minimal disruption.

We have established a great name for ourselves within the industry, we work with great suppliers of products and equipment and we train you in all of the essential business disciplines required to run a first rate disaster restoration business.

Invest in a business with a long life-span, one with a saleable value come the time when you want to realise your investment. 

Find out more about ServiceMaster Restore by chatting with our franchise recruitment team on 0116 275 9005.