So you are thinking about joining a franchise, but how do ensure that your investment in to the franchise pays off?

This is important, particularly as it is estimated that as many as 90% new start ups fail.

First and foremost, the benefit to joining a franchise is that you’re using an established brand, a proven business model and have not had to make the mistakes that many start ups have faced before you have developed. But how else can you ensure success?

  • Business Planning – An essential part of the application to join, a business plan will also form the fundamentals of running your business. Here you’ll outline everything from budgets to staffing and business objectives
  • Marketing Planning – This comes hand in hand with business planning and supports your business objectives with smaller marketing objectives to be achieved and a plan of how you will achieve them
  • Utilise support – Being a part of a franchise gives you access to support of not only a team of franchise professionals, but a network of experienced business owners too. Use the support on offer, it really does help!
  • Be proactive – Find your customers! – Being a B2B business, they generally won’t come to you unless you’ve attracted them someway. Generally in this type of work you would utilise sales and marketing skills to reach out and sell to your customers direct. Direct marketing, networking and prospecting are our most favoured ways of generating new clients
  • Keep track – Don’t let time, money or work (or lack of it) run away with you. Remember to measure against your original business and marketing objectives to ensure that you’re progressing and if not, that you can put something in place to get you back on the right track!

The above five simple tips can put you on to the path to success. Ultimately it is down to your attitude and motivation to succeed.

If you believe that you have what it takes to be a great business owner in our ServiceMaster Restore network, we’d love to hear from you at 0116 275 9005 / 

Due to the nature of the business, and the business model requiring the business owner to undertake much of the work initially. Some individuals aren’t suited to the opportunity. It doesn’t matter what your past experiences are, qualifications you hold, or finances you have, it’s about 10 key attributes that you’ll need to succeed in this challenging, but rewarding sector.

  1. Motivated – to grow the business
  2. Assertive -in reacting to disasters
  3. Determined – to get the job done
  4. Fearless – to respond to the most unusual and unnerving disasters
  5. Resourceful – using the most suitable resources to resolve the problem
  6. Energetic – you’ll need to be fit and well to operate the business
  7. Empathetic – in responding to delicate situations
  8. Flexible – in making plans, as they can change
  9. Organised – spinning many plates at ones
  10. Driven – to be the best restoration expert there can be

If you possess much of these qualities above, it may be your sign to explore the world of restoration services. Your qualities could well go in y0ur favour to building a successful restoration business.

If you’d like to chat more about ServiceMaster Restore restoration franchise opportunities in your area, contact our team today on 0116 275 9005 or at 

It is essential that you find out further information before choosing a franchise opportunity, but where do you look?

There are many places to look when doing your research. It’s important to leave no stone unturned when researching a franchise opportunity as you need to be 100% certain it is the right one.

Here are five places you should look to get you started:

  1. Google search– First and foremost do a search on Google to see what comes up surrounding the franchise opportunity, try to look through all the pages listed (at least on page 1)
  2. Social Media– Facebook, Twitter, Instagram, TikTok, LinkedIn, the list is endless. Have a thorough look through the pages
  3. News Outlets– Has your franchise opportunity been featured in the news or been picked up by any PR? Is it positive?
  4. YouTube– Search through the videos to check for any relevant information surrounding your franchise opportunity
  5. Companies House– Where relevant, it’s good to know what financial position the franchise opportunity is in before you potentially invest

Pay specific attention to reviews, content, pictures/videos, financials and dates.

It’s important to do your research before making any decisions and if anything concerns you, raise it up with the franchise opportunity in question.

It’s also worth noting that just as you do your research, so will a franchise opportunity surrounding information about you!

If you’d like to chat through our opportunity, please contact our franchise recruitment team today on 0116 275 9005. 

As part of your due diligence, you’ll need to research the opportunity thoroughly to ensure that it’s right for you. We get asked many questions as part of the due diligence process, here are the most popular ones:

Q. Do you provide the clients? 

A. No, we help you to source your own clients with our support in sales and marketing.


Q. How responsive do I need to be? 

A. Very! Urgent within 2-4 hours. This could be in the middle of the night and may require you to travel, so it’s important that you’re able to respond to customers in their hour of need.


Q. What kind of training is involved? 

A. Full training is included as part of the franchise fee and because of how diverse the restoration sector, it is ongoing so that you continue to learn on the job.


Q. How big is the territory? 

A. The territory isn’t based on a geographic radius, it’s based on the demographics within it. We ensure that you have a minimum of 10,000 SME to target.


Q. Is it worth it? 

A. Absolutely. If you are looking for a challenge where you are rewarded fairly for your work, then the restoration sector is what you are looking for.


These are our most commonly asked questions, but if you have any more, why not contact our friendly franchise recruitment team to ask your own? You can reach us on 0116 275 9005.

Staring a business is a big decision, it can be tough!

Is there a market, can I get clients?

A ServiceMaster Restore franchise places you in a great position to capitalise on the opportunities to provide reactive solutions for commercial and domestic mishaps and predicaments (floods, burst-pipes, fire & smoke damage, malicious damage, drain back-ups, sharps risk) – we call our industry ‘Disaster Restoration’. We prepare you to be prepared for every eventuality.

• Unrivalled support – the only brand that provides around the clock access to our customers & our franchisees

• Demand for services – insurers need to access services to meet the expectations of their policyholders

• Demand for services – commercial clients need promptly delivered services to ensure their business continues to trade

• Experience – ServiceMaster came to the UK over 60 years ago, it is just one part of a global network of restoration specialists

• In business for yourself, not by yourself – the benefits of working within a friendly network of like-minded businesses has great value – talk to people that have been where you are now!

• Innovation – we understand the market and look at the latest equipment, ensuring that you are informed of the latest trends

• Training I – we are on hand to support you in the field in order for you to develop the highest standards of technical competence

• Training II – we’ll guide you through the process of managing customer expectations, ensuring that your management and back office functions compliment your technical excellence

• Marketing collateral – utilise the wealth of information within the brand to support your local marketing initiatives and increase your local presence

• Rewards for excellence – by becoming Service-MASTERS your reputation will enable your business to grow on a solid foundation

Sound of interest?

Contact our friendly franchise sales team on 0116 275 9005 for further information today! 

If you’re considering starting your own business, but have concerns around the wider support available outside of the franchise, this blog is for you.

Your local government can provide specialist help in many areas of business including finance, growth, recruitment, technology, tax and more.

By the government supporting you in your new venture with funding, guidance and advice; they are helping you to succeed in your business, contributing positively to the local economy.

Here are some areas where they can help: (do check your specific local government website)


You may be eligible for a start-up loan of up to £25,000. Click to view the Government’s start up loan scheme here

If you need to raise money for your business, you may wish to find out more about venture capital schemes here


Through funding and research, Innovate UK helps to support small businesses to grow. You can view their website here

For support in growing your business locally, you can contact your local growth hub here

The business support helpline is also a great resource if you have any queries and they can be reached here

There may be government contracts in your area that you could pick up. You can check to see if there is here


For support in technology and FREE online courses to improve digital skills click here


The making tax digital service has been introduced to make tax returns easier. For further information on this you can visit the website here


Government funding may be available if you were to take on an apprentice within your business. You can find out more here

For franchise support, we’re here! If you’d like to learn more about our franchise opportunity, contact us on 0116 275 9005.