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ServiceMaster Restore Bath and Bristol Celebrates Exceptional First Year in Business

Maximising the ServiceMaster Restore franchise opportunity in Bath and Bristol.

Last year, Edgar Thoemmes opened ServiceMaster Restore Bath and Bristol, providing exceptional disaster restoration services for the first time across the region.

In this blog post, we explore what drew him to the opportunity and how he maximised it to achieve success within his first full year in business.

The Inception

A seasoned entrepreneur with over fifteen years of experience developing profitable businesses, Edgar was drawn to the ServiceMaster Restore franchise opportunity for its scale and profitability, ability to integrate with other enterprises in his portfolio and proven business model.

“Having set up start-up businesses from scratch, I did not want to go through the initial growing pains stage again. I saw the benefits of taking a franchise, as you’re essentially buying an existing business that’s working. It’s got a playbook and a framework that would take years and years to build yourself.”

Edgar is supported operationally by Adrian Matusik, an expert in construction management. Leveraging his and Adrian’s experience, they found ServiceMaster Restore after exploring different construction and facilities management opportunities.

By integrating ServiceMaster Restore’s disaster restoration services, which support residential and commercial properties in recovering from damage caused by fire, flood, mould, trauma, and defacement, with another franchise opportunity in the claims space, Edgar sought to provide a “complete end-to-end disaster recovery solution for property managers, brokers, and facilities managers.”

“It seemed like the perfect industry. It’s also an industry that’s fairly recession-proof and takes away a lot of the risk that you find in other parts of the construction industry,” he adds.

“We were really excited about blending that with the front-end of claims management. It was the natural follow-on to start developing our own supply chain, and restoration is such a key part of that supply chain.”

The Success

Having hit the ground running with years of expertise and a solid plan to develop a complete end-to-end solution in a recession-proof market, Edgar (and Adrian) have had great success in their first full year.

By following the tried and tested ServiceMaster Restore business model to deliver exceptional disaster restoration services through their own supply chain, they turned over an impressive £250,000 in 2024 from ServiceMaster Restore alone.

The scale and growth of the business, through its evolution in the last year, has seen Adrian promoted to Operational Director for ServiceMaster Restore Bath & Bristol this year.

With plans to expand their offering across different regions through developing their business and following the model to scale further, the future looks bright for ServiceMaster Restore Bath and Bristol, following their momentum, drive to succeed and tried and tested model for franchising success within the global ServiceMaster Restore brand.

“Whilst there is still a lot to learn, we’re committed to following the business model, working towards our ambitious targets, and working collaboratively with the expert team at ServiceMaster support centre to ensure we can maximise all that the brand has to offer our local market.”

Could you be the next Edgar?

If, like Edgar, you’d like to develop a profitable, scalable and recession-proof professional disaster restoration franchise with a proven model for success, contact our franchise sales team today by calling 0116 275 900 or emailing franchisesales@servicemaster.co.uk to see how we can help you be in business for yourself but not by yourself.

New disaster restoration franchise opens in Bath and Bristol

Meet the new owner of the brand-new ServiceMaster Restore franchise business in Bath and Bristol.

ServiceMaster Restore is a nationwide disaster restoration franchise which has operated in the UK since 1959.

The brand’s latest franchisee, Edgar Thoemmes, comes from a small business background, having set up three businesses over the last 15 years and built them to a high standard.

His latest venture, a ServiceMaster Restore franchise covering Bath and Bristol, uses his wealth of experience to oversee a less typical operation: disaster restoration.

The work of disaster restoration professionals can take many shapes.

But it’s safe to say it’s not your average day job, as it can involve cleaning and restoring properties after disasters like fire and flooding, biohazards and trauma scenes.

It is also safe to say that sometimes, we can all be guilty of harbouring some morbid curiosity around this line of work.

So much so that it has even inspired ‘The Cleaner’, a recent BBC TV show starring Greg Davies.

But what makes someone start work as a disaster restoration professional? And what does their work mean for the general public?

We sat down with Edgar and his new General Manager, Adrian Matusik, to discuss their new business and the value of their services to the local community.

Their roles

As General Manager, Adrian will be responsible for the day-to-day operation of ServiceMaster Restore Bath and Bristol, with Edgar driving the business and its expansion from a strategic point of view.

“Altogether, we bring more than 75 years of experience across different fields, which we all specialise in,” says Adrian.

Background

Adrian has been led to ServiceMaster Restore through his interest in construction.

“I’m fascinated by construction,” he says.

“How things were built 1000 years ago, a hundred years ago, and how we are going about it today.”

Naturally, Adrian’s background includes 15 years in construction management.

He began as an on-site labourer before progressing through management to become a Senior Site Manager and won multiple awards for his attention to detail and site management skills.

He says this gave him plenty of valuable expertise, which he can use in his new role.

“Construction management is all about problem-solving and being efficient and honest. My construction background will give me a wealth of knowledge to restore the product to the highest standards and ensure the customer is happy.”

“[I’m] looking to build out a team that can scale quickly, so it’s vital that we get that team in place from day one,” Edgar adds.

Therefore, he began hiring early, with Adrian being the perfect first recruit.

“[Adrian has] got so much experience [and] expertise in his area and the right attitude and hands-on approach [to] the work [and] supporting customers,” says Edgar.

What can you expect from ServiceMaster Restore?

ServiceMaster Restore is a disaster recovery and specialist cleaning company with the experience and latest equipment to handle difficult and potentially grizzly situations quickly and with understanding and compassion.

Whether it’s:

  • Leak Detection
  • Trauma cleaning
  • Fire and smoke
  • Flood and water
  • Leak detection
  • Graffiti and Vandalism
  • Mould removal and inspection

ServiceMaster Restore will help restore property damage or trauma in the first 24 hours.

“Our goal is to offer a complete end-to-end disaster recovery solution for property managers, brokers, [and] facilities managers,” Edgar says.

Because of his background, Adrian is well prepared to serve clients in the Bath and Bristol region thanks to his keen eye for detail and excellent customer skills.

“The customer is there to be helped, and we are there to help. I would like us to be associated with a positive approach,” he says.

“From the day we meet the customer, they can always count on us to ensure that they are fully taken care of and that the property is restored to the highest finish possible.”

He says he is excited to begin supporting people in the local area and delivering satisfaction to them in their time of need.

“Seeing other people in the franchise that are delivering excellent quality and seeing happy faces on customers is really exciting,” he says.

“I think it’s priceless. You’re helping people with something terrible that happened to them, and it’s like Christmas has come early for them. It’s something that has no price tag.”

Contact Us

If, like Edgar, you’d like to start a disaster restoration franchise with the support of a renowned franchisor, call 0116 275 9000 or email franchisesales@servicemaster.co.uk to find opportunities near you.